Reading Response #13 + #14

December 7, 2009

How to be a graphic designer without losing your soul by Adrian Shaughnessy
Chapters 6 + 7
Winning new work + Clients

In lieu of serious or introspective thoughts about clients, I’m going to re-post a number of links to funny scenarious where clients ask or do things that make your jaw drop (in horror? In appreciation of humor?)

A Funny letter showing the mindset of some customers

A HILARIOUS collection of the Funny and Bizarre world of Client requests

Real (?) Email exchange: “It’s like Twitter, except we charge people to use it.”

But no, really. I work with clients three days a week  and for the most part people are genuinely kind and respectful of your specialized knowledge of your chosen field. I think the biggest and best thing I’ve learned while at my current job is that trouble arises when expectations of client and designer (or client and printshop) are not the same expectations. Taking steps to clearly communicate what you’re doing, what it’s costing the client, and what they’re going to get in return can qualm hiccups that might appear along the way.

Communicate, be honest, and don’t be afraid to say no to clients who you think you might not work well with.


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